Fluttershy

Fluttershy is a female Pegasus pony and one of the main characters of My Little Pony Friendship is Magic. She lives in a small cottage near the Everfree Forest and is an animal caretaker, the most prominent of her charges being Angel the bunny. She represents the element of kindness.

Development
Lauren Faust was inspired to create Fluttershy by her childhood toy G1 Earth pony Posey. Fluttershy's, published online by Faust, refers to her as "Posey" as well. Her cutie mark, three pink and cyan butterflies, is similar to that of the G2 pony Sky Skimmer. Fluttershy's name is shared by a previous generation Earth pony, who is a photography enthusiast.

Shyness
When Fluttershy is first introduced in the series, she barely manages to tell Twilight Sparkle her own name on account of her timidity, whispering so quietly that Twilight cannot hear her, and hiding her face behind her mane. However, she immediately becomes enthusiastic when she sees Spike, imploring the baby dragon to hold a conversation with her, which he ends up doing, and follows him and Twilight all the way to the library. Her shy nature contrasts with Rainbow Dash's abrasiveness, most notably in Dragonshy, and to a lesser extent in Sonic Rainboom. In season one, Fluttershy's inability to speak up often annoys Rainbow Dash, and Rainbow expresses her aggravation more than once. One instance is when Fluttershy cheers as loudly as she can for Rainbow Dash at the beginning of Sonic Rainboom, yet much to the latter's exasperation, can't manage more than a whisper. Season two shows them having grown closer to each other as friends despite their differences.

She is afraid of dragons (with the stated exception of baby dragons such as Spike), and is hesitant to continue forward when she and the others embark on an expedition to deal with a sleeping dragon in Dragonshy, relying heavily on her friends' encouragement. In the end, Fluttershy finds the courage to speak to the dragon when it begins harassing her friends, going so far as to raise her voice in anger and stand on its nose to look it in the eye as she lectures it. In Stare Master, she tames a wild cockatrice in a similar manner, becoming angry with it when it scares the Cutie Mark Crusaders; however, in this instance, the Stare is employed.

She is reduced to tears by Gilda in Griffon the Brush Off when the griffon roars in her face. Afraid to be in the same room as Gilda during Pinkie Pie's party, Fluttershy attempts to voice her discomfort to Pinkie, who obliviously waves off her distress.

In Luna Eclipsed, Fluttershy sequesters herself at home in her cottage during Nightmare Night, and refuses to answer the door until she learns that her visitor is Twilight. She is then forcibly brought out by Twilight to give Princess Luna a lesson in how to speak softly, with the Princess's "Royal Canterlot Voice" terrifying her.

In Putting Your Hoof Down, Fluttershy becomes "assertive" after attending a seminar from Iron Will. However, when she over-asserts herself, (e.g. going berserk when a mail carrier delivers her the wrong mail), Rarity and Pinkie attempt to intervene. In the end, she realizes her mistake after driving her friends away in tears, and with the help of her animal friends, locks herself in her cottage to prevent herself from causing anyone more harm. When Iron Will visits shortly afterwards to collect the fee for his seminar, Fluttershy uncharacteristically politely refuses him, eliciting shock from the onlooking Rarity and Pinkie Pie. She explains that she is evoking Iron Will's earlier guarantee that if a customer was not satisfied with his services, they would pay nothing; as she is not satisfied, she will not pay him. Iron Will relents and leaves, and her friends congratulate her on her new-found confidence.

In Dragon Quest, she again displays her fear of dragons. Fluttershy pointedly refuses to watch the Dragon Migration with her friends, despite Twilight's coaxing. It culminates in Fluttershy pushing past Rainbow Dash and jumping out the window, fleeing the scene before any of them could follow her.

In Hurricane Fluttershy, she tries to evade her responsibilities as a Pegasus to help create a tornado to move water to Cloudsdale from Ponyville's reservoir. After some insistence from Rainbow Dash, she reveals that she is afraid of humiliating herself by performing badly as a flyer in front of all the other Pegasi. She becomes even more discouraged after the anemometer (wing-power gauging machine) gives her wing-power as only 0.5. Her animals' motivation causes her to engage in a period of training and exercise, but her second attempt only puts her at 2.3, further diminishing her hopes for improvement. In the end, Twilight convinces her to help when the other Pegasi's wingpower proves not to be enough to create the tornado. With a sudden burst of determination, she manages to surpass all the other Pegasi in flying speed, completing the 800 wingpower minimum to create the tornado and resulting in the water successfully reaching Cloudsdale.

In Castle Mane-ia she displays fear at the possibility of running into star spiders. In the episode Maud Pie, she tells Maud about spiders that live in Ponyville, saying that while they appear scary, they are "actually very sweet and help keep other, more dangerous insects away".

Kindness and empathy
"Fluttershy, who tamed the manticore with her compassion, represents the spirit of kindness."

- Twilight Sparkle

When the ponies venture into the Everfree Forest seeking the Elements of Harmony, she is the only pony who does not engage in a fight with a Manticore when it attacks them, and relieves a thorn embedded in its front paw. She later reveals to Twilight that she did not know about the thorn, but she shows consideration to the fierce Manticore regardless. This kind act entitles her to being the wielder of the element of kindness, as well as reveals her faithful and considerate handling of all types of animals. After humbling the dragon in Dragonshy and making it cry, she immediately consoles it and advises it to look for a more suitable place to sleep, successfully driving it away.

In The Return of Harmony Part 1, she is the only pony who isn't easily affected by Discord's manipulation, prompting him to forcefully hypnotize her into her polar opposite (in her case, cruelty). In this state, she appears to take pleasure in causing others grief and distress, such as trampling the flowers in front of the library, dumping water on Twilight Sparkle and Spike and snatching the Elements of Harmony from Twilight. When Twilight Sparkle sets out to reverse Discord's effect on her friends using a "memory spell", Twilight and Applejack are forced to hogtie her and pin her to the floor, with Applejack standing on her tail to prevent her from flying away. Upon returning to normal, a horrified Fluttershy initially believes her corrupted state to be a "horrible dream".

In Keep Calm and Flutter On, she is the only one of the main six who believes Discord can be redeemed. She shows him genuine kindness and friendship, eventually leading him to change his ways.

In Filli Vanilli, when she sings for Big McIntosh in the Ponytones, she accepts request after request for the Ponytones to sing so she doesn't disappoint anyone.

In It Ain't Easy Being Breezies, when she comes to care for a group of Breezies, Fluttershy learns to set aside her kindness and do what has to be done for the sake of everyone involved.

Flutterguy
In the episode Bridle Gossip, Fluttershy, as well as her friends, is affected by poison joke while chasing Zecora through the Everfree Forest, giving her a deep, masculine voice. While at first reluctant to even talk due to the embarrassment of her situation, she is finally brought to sing the Evil Enchantress song for Pinkie Pie in the same episode. After that, she and her friends are cured by Zecora by taking an herbal bubble bath.

In Filli Vanilli, her secret love of singing and dedication to the Ponytones quartet push her to consume a solution of poison joke prepared by Zecora to replace the temporarily voiceless Big McIntosh from behind the curtain. However, after a few performances, she gets too into her new role and blows her own cover in public; the reaction is overwhelming and pushes her into hiding, and she takes an herbal bath to return her voice to normal. She ultimately accepts becoming a part of the Ponytones quintet as herself, only agreeing to take "baby steps" toward larger audiences.

Flutterbat
During the events of Bats!, Twilight accidentally transfers the vampire fruit bats desires into Fluttershy, causing her to transform into a vampire bat-pony hybrid. As part of this transformation, she gains fangs, bat wings, red eyes, and bat-like ears, and her cutie mark changes into three pink bats. While in this form, Fluttershy easily outmaneuvers the rest of her friends in the air by using her heightened bat-like senses, while at the same time sucking the juice out of apples and spitting out their seeds. Twilight eventually manages to restore her back to normal. However, at the end of the episode, it is revealed that Fluttershy still has a small fang.

Anger
Despite being soft-spoken and extremely polite most of the time, Fluttershy has shown a more aggressive side on rare occasions. Most of the time, Fluttershy can withstand almost anything that will make other ponies explode in anger. However, even a shy Pegasus like Fluttershy has her own limits.

In The Best Night Ever, Fluttershy slowly becomes frustrated when the animals living in the Canterlot castle gardens avoid her. Instead of continuing her kind and calm ways to earn the animal's trust, she decides to make them love her by setting animal traps, hoping to trap them in a cage. Eventually, the shy Pegasus explodes, yelling and screaming, wanting the animals to love her.

Fluttershy becomes angry when reminded that Discord will win if she is not able to catch Rainbow Dash in The Return of Harmony Part 2 (referring to Discord as a "big dumb meanie"). This is one instance where Fluttershy doesn't explode in anger, but expresses her anger in words.

In Putting Your Hoof Down, Fluttershy is too much of a "doormat", where a pony can easily take advantage of the situation to their own benefit. For example, if a pony purposely cuts Fluttershy, she apologizes, saying that the pony can go first. Pinkie Pie and Rarity say that Fluttershy should stand up for herself so that she isn't pushed around. After receiving motivational advice from Iron Will, a manly minotaur that helps ponies like Fluttershy, she becomes progressively more violent and aggressive, to the point of reducing Pinkie Pie and Rarity to tears with her insults. However, she changes her ways by the end of the episode.

When all of the main cast gets sucked into Spike's comic book in Power Ponies, Fluttershy takes the role of Saddle Rager, who is part of a group of superheroes called the Power Ponies. Her power is based around anger, which didn't manifest until the climax of the episode, when she loses her temper after witnessing a firefly being smacked away by the Mane-iac, causing her to take the form of a huge muscular monster not unlike the Hulk.

Skills
Despite being a Pegasus, Fluttershy does not usually help with the weather and does not use her wings as much as the other winged ponies. As shown in Dragonshy, she is also scared of heights, which is ironic in that Pegasi live in the clouds most of their lives. Because of this, she instead focuses on tending to animals' care.

Animal care
Fluttershy's special talent is communicating with animals, which she uses in order to provide them with food, medical attention and other forms of care when they need it. In addition, a host of animals have taken up residence in her home, which she attends to and looks after on an everyday basis. In Dragonshy, she delivers fish to a family of otters and gives worms to a family of birds to eat. In A Bird in the Hoof, she had just finished treating a mouse's broken leg before Angel reminded her of the luncheon for Princess Celestia, at which she discovers Celestia's "sick" bird, Philomena. Without the Princess's knowledge or permission, she takes the bird back to her cottage to try to recuperate it. However, her abilities prove to be ineffective in "healing" her; it is later revealed that Philomena is a phoenix and was simply nearing the end of her life cycle. In Lesson Zero, she appears to violently attack and injure a bear, but is actually giving it a rigorous massage to ease the tension in one of its shoulders. In Keep Calm and Flutter On, Fluttershy's communication talent is put to use when Applejack summons her to negotiate the removal of a dam with a family of beavers, who had caused flooding at Sweet Apple Acres by blocking a stream with said dam.

She comes across a new species in Bats! - vampire fruit bats - and admits that it might take her a while to learn their language. After failing to persuade her friends that they aren't monsters, she suggests the possibility of giving the bats an area of the orchard as a sanctuary, which at the end of the episode becomes a reality.

In the episode It Ain't Easy Being Breezies, Fluttershy is shown to know much about Breezies, such as their migratory patterns and native language (she speaks several words of it near the end of the episode). When a group of Breezies find themselves in Fluttershy's care, they form an attachment to her and don't want to leave her side.

The Stare
"The Stare" is the name given to a particular ability Fluttershy employs when dealing with misbehaving animals. This ability is powerful as it can 'control' chickens up to her own pet bunny, Angel. However, Fluttershy doesn't really like to use the Stare. Only when someone's life is in danger or to maintain order, the Stare is used.

Rarity is the first to use this name in an episode, while asking Fluttershy's if she had used it on Opal to get her to behave during the cat's grooming session, to which Fluttershy replies that she had not.

Fluttershy is first seen using the Stare in Stare Master, employing it on her chickens to herd them back into the henhouse. When the Cutie Mark Crusaders notice that one of the chickens, Elizabeak, has escaped into the Everfree Forest, they disobey Fluttershy's orders to stay put and run off into the forest to search for the bird. When Fluttershy goes looking for the Crusaders, she comes across Twilight Sparkle petrified (turned to stone by a cockatrice) in the forest. She finds the Crusaders, but while she is trying to warn them of the danger they are in from the cockatrice, they are all ambushed by one, presumably the same one that petrified Twilight. It petrifies Elizabeak, then turns to Fluttershy and the Crusaders. Fluttershy, seeing the three fillies cowering behind her, becomes angry at it. She lectures the cockatrice, but when it won't back down, uses the Stare on it, ignoring the fact that as she must look it in the eye to do so, she is being turned to stone. The cockatrice finally relents (causing her own petrification to be reversed), and unpetrifies both Twilight Sparkle and Elizabeak at her command. She again uses The Stare at the end of Putting Your Hoof Down on Angel to make him eat his carrot salad. In Keep Calm and Flutter On, Fluttershy attempts to use The Stare on the newly freed Discord to make him behave. It proves to be ineffective against him, though he briefly feigns being affected by it to mock her, even pretending to strangle himself.

Her friends call upon her to use her Stare in Bats!, in order to keep the attention of the vampire fruit bats long enough for Twilight to alter their behavior with a spell. Fluttershy states that the Stare isn't "something [she] takes lightly", saying that she's taken a vow not to use it in dire emergencies; prior to using the Stare itself, she tells the bats that she hopes they can forgive her for doing so.

Flying
Fluttershy is an average flier under normal circumstances, but is shown to be incapable of flight in moments of fear or stress. In Dragonshy, she is rendered paralyzed in midair upon hearing the dragon's snore at the bottom of the mountain, and is later shown to be incapable of crossing a chasm using her wings even after her anxiety had faded slightly. In the end, she casts aside her fear as she flies to her friends' rescue after Rainbow Dash launched a reckless assault that angered the dragon. In Feeling Pinkie Keen, she does not fly in order to escape the hydra, though she is seen flapping her wings while running and jumping. In Putting Your Hoof Down, she forgets, or refuses, to fly above the two ponies' wagons, and instead demands for them to get out of the way. In the episode Wonderbolts Academy, after the Twinkling Balloon that she and her friends are traveling in is destroyed, she does not remember that she can to fly to safety until Cloudchaser rescues her. Fluttershy sheepishly pulls herself out of her rescuer's grasp and hovers in mid-air, to Cloudchaser's annoyance.

Fluttershy appears to possess only average physical strength at best, as she is barely able to carry Twilight Sparkle a short distance in Friendship is Magic, part 2, even with Rainbow Dash's help. She also attempts to carry Rainbow Dash to her cottage in May the Best Pet Win! after Rainbow Dash asks for a pet, but when she is unable to lift her friend off the ground, Rainbow uses her own wings to propel both of them further up.

Despite her shortcomings at flying, Fluttershy has still performed some remarkable flying feats. She whizzes past Rainbow Dash in The Mysterious Mare Do Well while dressed in a Mare Do Well costume, catching her by surprise. She also catches up to a weighed down Rainbow Dash while pulling two ponies and the Twinkling Balloon in The Return of Harmony Part 2. In Hurricane Fluttershy, her "wingpower" is initially measured as 0.5 (her fellow Pegasi measuring above 5 initially), with an exhaustive training session raising it to a mere 2.3. However, when flying with her fellow Pegasi, she exerts herself enough to help them achieve the missing 5 wingpower necessary to create the hurricane that would carry the water to Cloudsdale. Rainbow Dash reminds her of what Rainbow considered to be a "wicked" nose dive to save a baby bird, implying that Fluttershy will perform whatever aerobatics are necessary to protect her animal friends. Earlier in the episode she had a flashback from when she and Rainbow Dash were in Summer Flight Camp as fillies. Her fear of heights led to her pitfalls as a Pegasus, which led to the other Pegasus foals teasing her and chorusing the chant: "Fluttershy! Fluttershy! Fluttershy can hardly fly!" which is changed at the end of the episode to: "Fluttershy! Fluttershy! Fluttershy can really fly!" by the other Pegasi after they succeeded in bringing water up to Cloudsdale with her involvement in the task.

While she usually gets around by walking or running, Fluttershy tends to hover and fly when she is very happy, or in high spirits. Additionally, she also will gracefully twirl and do small flips if she is singing at the same time. When singing about meeting the animals as a filly in The Cutie Mark Chronicles, and speaking about her wish to see the animals in the private castle gardens during the Grand Galloping Gala in The Ticket Master, she goes airborne without seeming to notice that she did so. Helping Rainbow Dash chose a pet of her own also causes her to fly in her excitement, and when she and the others were invited to take part in Shining Armor and Princess Cadance's wedding in A Canterlot Wedding - Part 1, she flies around in the air with Rainbow as they encircle each other. She also pursues Angel in Dragonshy and the Cutie Mark Crusaders in Stare Master in this manner.

Sewing
She is familiar with sewing, a skill Applejack describes as "freaky" in Suited For Success. She helps to finish the dress Rarity had designed for herself with her friends in this episode. She dislikes a revised dress Rarity made her at first, and when pressed to explain what she doesn't like, points out uneven pleats, machine stitching, etc.

Fluttershy is also seen reading a magazine in Green Isn't Your Color while waiting for Rarity at the spa, and while getting her hair done in The Best Night Ever. Also, for an unexplained reason, she keeps Twilight's, hers, and Pinkie Pie's gala dresses, including the dress Rarity had dared Applejack to wear in Look Before You Sleep in her wardrobe at the cottage as seen in A Bird in the Hoof.

Music
When Fluttershy is first introduced in Friendship is Magic, part 1, she is conducting a rehearsal for a choir of birds for the Summer Sun Celebration. She has several musical numbers in the show: her rendition of the Evil Enchantress song, the Hush Now Lullaby, So Many Wonders, Find A Pet Song which is a duet with Rainbow Dash, Music in the Treetops, and Find the Music in You with The Ponytones. She idly hums the theme to the show in The Ticket Master and A Bird in the Hoof. She is also asked to provide the music for the wedding in A Canterlot Wedding - Part 1. In Filli Vanilli, she sings for her animal friends during Music in the Treetops and, as Flutterguy from the public eye, in Big McIntosh's place as the "fourth member" of The Ponytones.

History
The episode The Cutie Mark Chronicles offers a glimpse into Fluttershy's past. Like Rainbow Dash, Fluttershy hails from Cloudsdale. As a filly, she was a weak flier and was harassed by the same Pegasi who were jeering at Rainbow Dash in Sonic Rainboom, and they nicknamed her "Klutzershy". She was taller and ganglier than most other foals, similarly to "Pearly Whites", and had slightly larger wings. Rainbow Dash flew in to defend her, and challenged the bullies to a race that caused the participants to unintentionally knock Fluttershy off the clouds and fall to the ground, a place she had never been to or seen before. She was saved from a rough landing by falling onto a large swarm of butterflies.

Upon seeing the animals and the greenery for the first time, Fluttershy becomes overwhelmed by the beauty of it all and starts singing. A few moments later, Rainbow Dash's sonic rainboom startles the animals and scares them into hiding. Fluttershy earns her cutie mark after comforting the animals and realizing her ability to talk through to them, identifying her special connection with animals.

Much is learned about the friendship between Fluttershy and Rarity during Green Isn't Your Color. She and Rarity seemingly meet regularly every week at Ponyville's day spa to converse and spend time together as something they have in common. It is worth noting that Rarity likes the full treatment while Fluttershy is more reserved, such as meekly declining a pony-pedi and having a mud mask applied lightly to her cheeks only while Rarity fully has the mask applied to her face along with cucumbers placed over her eyes. After getting the attention of Photo Finish with one of her hats, Rarity's desire to increase her fame as a fashion designer causes her to ask for Fluttershy's help as a model for her presentation, saying that her graceful personality would bolster her success at impressing Photo Finish. Hesitant at first, Fluttershy ultimately agrees to model for Rarity after plenty of begging on the latter's part. She is then entitled to becoming Photo Finish's next star to promote, and participates (rather unwillingly) in various photo shoots and fashion shows in the next few scenes.

Throughout the episode, Fluttershy silently endures the attention she receives from her fans. Though unhappy with her stressful and disquieting status as Photo Finish's model, she willingly accepts her fate so as to grant Rarity's wishes for Fluttershy not to fail Photo Finish. She, however, is unaware of Rarity's growing jealousy towards her until the very end.

Pets
Like any animal lover, Fluttershy has several animals that live with her or near her, though she never considers any of them as her "pets". Prominent among Fluttershy's pets is her bunny Angel. Introduced in the third episode, Angel is shown to have a bold and forceful personality in contrast to Fluttershy's soft-spoken and shy nature, often trying to motivate her to speak her mind and not let certain things dampen her spirits. Examples of this include A Bird in the Hoof, where he locks her out of the cottage to stop her from stalling by constantly returning to thank him, and The Ticket Master, where he insists on Fluttershy being more proactive in pursuing the extra ticket to the Grand Galloping Gala. However, in Putting Your Hoof Down, Angel is shown to be stubborn and temperamental when he refuses to eat a carrot salad she prepared for him and wants a more complicated recipe which Fluttershy refers to as his 'Special Recipe'.

In addition to Angel, Fluttershy appears to have several more animals that she pals around with more often than not. Among these are a hummingbird named Hummingway, a pair of otters, a chicken named Elizabeak and a mouse called Mr Mousey. In the chapter book Twilight Sparkle and the Crystal Heart Spell, it's stated that she's gotten a new fruit bat called Toby.

There are far more animals that accompany her at random times, such as squirrels, mice, bats, and even a bear on occasion, but most of these have not been given names yet.

Residence
Fluttershy lives in a cottage at the edge of the Everfree Forest and on the outskirts of Ponyville. It appears in several episodes throughout the series. The cottage's roof is covered in grass and bushes and is filled with runways, holes and perches for animals such as birds, mice and etc.

In Stare Master, it is revealed that Fluttershy also has a chicken coop in her cottage's backyard. In May the Best Pet Win!, Fluttershy is delighted to hear that Rainbow Dash wants a pet and takes her to the backyard, where she presents her friend with a great variety of animals to choose from.

Fluttershy's cottage is named "Fluttershy's Cabin" in Gameloft's mobile game.

My Little Pony Equestria Girls
In My Little Pony Equestria Girls, the human Fluttershy is first seen being bullied by Sunset Shimmer. After Twilight sticks up for her, they introduce themselves. Fluttershy acts as shyly as her pony self did when she first met Twilight, and like her pony self, only opens up once she sees Spike. Fluttershy tells Twilight that she found her crown outside Canterlot High and took it to Principal Celestia. She later joins Twilight in the cafeteria at lunch time, explaining how things work at the school, mentioning all the different cliques and that Sunset Shimmer rules them all.

After Twilight is made a fool of by videos of her using the library's computers (filmed by Snips and Snails at Sunset Shimmer's behest), Fluttershy comes to help her, alongside the rest of the human Mane Six. At this point, it is revealed that the five had been driven apart by the machinations of Sunset Shimmer. Fluttershy particularly dislikes Pinkie for ruining her silent auction for the animal shelter by bringing noisemakers. When Twilight shows them that Sunset Shimmer is responsible for everything, they reconcile, and help Twilight become Princess of the Fall Formal.

Equestria Girls: Rainbow Rocks
The human version of Fluttershy reappears in animated short clips in the trailer to the sequel My Little Pony Equestria Girls: Rainbow Rocks, where she plays tambourine in the band, Sonic Rainbooms.

Hamstocalypse Now
In the animated short Hamstocalypse Now, Fluttershy is a volunteer at an animal shelter. She leaves a large group of hamsters in Rarity's care while she cleans the hamsters' habitat. When the hamsters become too much for Rarity to handle, Fluttershy hypnotizes and calms the unruly rodents with a tambourine. As she plays, she transforms into her half-pony form.

Depiction in comics
In Issue #2 of the IDW comic, The Return of Queen Chrysalis, Fluttershy shows an interest in spiders, and disappointment that "Fluffy" the giant tarantula turned out to be mean, saying that most spiders are docile.

In, she has a "Chamber of Extreme Knitting" in her basement, a studio full of knitted designs.

Hasbro.com description
''A graceful, fawn-like filly, Fluttershy's gentle, serene ways makes her unusually attractive to all types of forest animals, whose care and well-being are her highest priority. She'd like nothing more than to spend every waking moment caring for her animal friends in her secluded meadow cottage, and that's because Fluttershy is, well... shy. Sweet, soft-spoken, and often fearful, her pony friends treasure her kindness, but have to work hard to help her come out of her shell. To their surprise, however, she emits an intimidating strength when she witnesses someone else being treated unfairly. Fluttershy has a lot of fears to overcome, but certainly one day her strength of character and enormous heart will make her a force to be reckoned with!''

Hasbro.com second description
''It's widely known that Fluttershy is kind to every creature in Equestria, no matter how big or small. Though she's the soft-spoken member of the group, Fluttershy is a great cheerleader. Sweet and caring, she makes plenty of space in her tucked-away cottage for helping anyone in need of her love and care, especially her little animal friends. But don't be fooled! When push comes to shove, she'll always stand up for her friends!''

Hasbro.com Equestria girls description
''There isn't a kinder soul in all of Canterlot High than Fluttershy. She's always ready to help a friend in need, especially the four-legged furry kind. Just ask the animals from the underground pet adoption agency she runs out of her locker at school, or the ones she keeps in her backpack. They'll all tell you the same thing: that Fluttershy always puts others first. Of course, she'd never tell you that herself, 'cause she's a little... well... shy. Now she'll have to muster up her courage and find her inner strength to help her newest friend in need, Twilight Sparkle. Luckily, she's got the most magical power of all on her side, the power of friendship!''

HubNetwork.com description
''Graceful Fluttershy has a special way with forest animals. Her favorite thing is to care for them in her quiet meadow cottage. That's because Fluttershy is, well ... shy. She's sweet, soft-spoken, and kind of a scaredy-pony. Her friends love her for her kindness, and they work hard to bring her out of her shell.''

Teacher for a Day description
''A friend to the forest, Fluttershy is the gentle, soft-spoken member of the group. Sweet and caring, she makes plenty of space in her tucked-away cottage for helping anyone in need of her love and care, especially her little animal friends.''

''But don't be fooled! Although she is timid, she is a determined pony with admirable strength. She always defends those who are treated unfairly. With an enormous heart and the ability to fly, this Pegasus pony is a gentle soul who always rises to the occasion and is always there when her friends need her!''

My Little Pony mobile game description
Representing the Element of Kindness, Fluttershy is a shy pony who loves to sing with her animal friends.

My Little Pony magazine description
''She's rather shy and loves to sing with animal friends. Fluttershy is generous and sweet, sometimes a little too trusting and always eager to help.''
 * Graceful
 * Musical
 * Gentle

The Elements of Harmony guidebook
''FLUTTERSHY is a natural beauty with her gentle, serene ways. Despite her shy and unassuming nature, Fluttershy has a unique gift with animals. Her sweetness and sincerity can charm every animal, from tiny woodland creatures to the most powerful of mythical beasts, making her a valuable asset to her friends in all their adventures. Although she's afraid of heights (very embarrassing for a Pegasus) and shies away at the slightest sound, Fluttershy has no problem confronting grumpy manticores or scolding greedy dragons. While she lacks confidence, she has an inner strength that comes out when others are in trouble. Fluttershy has a lot of fears to overcome, but one day her strength of character and enormous heart will make her a force to be reckoned with.''

Merchandise
On the back of the Canterlot toy set Royal Ball at Canterlot Castle, Fluttershy is printed wingless.This happens often on merchandise when she is rearing on her hind legs, as her hair obscures her wings. Sometimes only the tips of her wings can be seen.

On the back of the Crystal Empire variant of Design-A-Pony Fluttershy toy packaging, Fluttershy's name appears as "FLUTTERSHYy" [sic], with a registered trademark symbol in the monolingual version.

Quotes
"Um, excuse me, sir. I mean no offense, but your rhythm is just a teeny tiny bit off."

- Friendship is Magic, part 1

"A baby dragon! Oh, I've never seen a baby dragon before. He's so cute."

- Friendship is Magic, part 1

"Um, excuse me, Twilight, I would just like to ask, I mean, if it would be alright, if you haven't given it to someone else--"

- The Ticket Master

"Oh, no. I mean, yes, or, actually, kind of. You see, it's not so much The Grand Galloping Gala as it is the wondrous private gated garden that surrounds the dance. The flowers are said to be the most beautiful and fragrant in all of Equestria. For the night of the gala, and that night alone, would they all be in bloom... and that's just the flora! Don't get me started on the fauna. There's loons and toucans and bitterns, oh my! Hummingbirds that can really hum, and buzzards that can really buzz. White-blue jays, and red jays, and green jays, pink jays and pink flamingos!"

- Describing her Gala fantasy in The Ticket Master.

"Oh no, I'm doing this because you're my very best friend. Right Angel? Oh, yes, we are just doing this for the ticket."

- The Ticket Master

"I'm a year older than you."

- To Pinkie Pie, Griffon the Brush Off

"How dare you? How dare you! Listen here, mister. Just because you're big doesn't mean you get to be a bully. You may have huge teeth, and sharp scales, and snore smoke, and breathe fire. But you do not-- I repeat-- You do not! Hurt! My! Friends! You got that?"

- Dragonshy

"All right! Since you really want to know...*inhales* The armscye's tight, the middy collar doesn't go with the shawl lapel, the hems are clearly machine-stitched, the pleats are uneven, the fabric looks like toile, you used a backstitch when it clearly called for a topstitch or maybe a traditional blanket stitch and the overdesign is reminiscent of pret-a-porter and not true French haute couture. But, uh... you know... um, whatever you want to do is fine."

- Suited For Success

"*inhales*... yay."

- Sonic Rainboom

"Were we arguing? I'm sorry."

- Sonic Rainboom

"Oh no! I wouldn't. I couldn't. I-I don't really have any control when it happens. It just happens. Really. I'm just good with animals. It's my special gift, you know."

- Stare Master

"What does that patch on your cape mean?"

- Stare Master

"Now that we've gotten that out of the way, how about a game?"

- Stare Master

"[To Twilight's stone statue]: Don't move! I'll be back for you!"

- Stare Master

"YOU! Just who do you think you are, going around turning others into stone? You should be ashamed of yourself! I have half a mind to find your mother and tell her what you've been up to, young man! Now you go over there and turn Elizabeak and my friend Twilight back to normal - and don't ever let me catch you doing this again! Do you understand me?"

- Stare Master

"I'd like to be a tree."

- Over a Barrel

"Oh, Fluttershy. You're such a loudmouth."

- The Best Night Ever

"I'll catch you yet, my pretties. Oh yes, as soon as one of you little birds or monkeys or bears touches this net, you'll be mine! MINE! HahahaHAHAHA!"

- The Best Night Ever

"You're... going to LOVE ME!"

- The Best Night Ever

"Hey Twilight, what's soaking wet and clueless? [...] Your face!"

- The Return of Harmony Part 2

"That...big...dumb...meanie!"

- The Return of Harmony Part 2, referring to Discord

"Nopony pushes new Fluttershy around! NOPONY!"

- Putting Your Hoof Down

"I can't believe that the two most frivolous ponies in Ponyville are trying to tell new Fluttershy how to live her life, when they are throwing their own lives away on pointless pursuits that nopony else gives a flying feather about!"

- Putting Your Hoof Down

"There is nothing fun about Dragons. Scary: yes. Fun: NO!"

- Dragon Quest

"I will get my confidence up and show everypony that I am a good flyer! A great flyer!"

- Hurricane Fluttershy

"Dear Princess Celestia, sometimes you can feel like what you have to offer is too little to make a difference, but today, I learned that everypony's contribution is important, no matter how small. If you just keep your head high, do your best, and believe in yourself, anything can happen!"

- Hurricane Fluttershy

"[gasp] Th-That's one of the things, isn't it?"

- The Crystal Empire - Part 1

"We knew for sure you would prevail."

- The Crystal Empire - Part 2

"...who's Applejohn?"

- Too Many Pinkie Pies

"[gasp] Mr. Beaverton Beaverteeth! Such language!"

- Keep Calm and Flutter On

"Why, of course! I can't remember my house being this lively before you came along."

- Keep Calm and Flutter On

"He can be a real sweetheart once you get to know him."

- Referring to Discord in Keep Calm and Flutter On

"AAANGEEEEEL!!!"

- Castle Mane-ia

"I'll get there someday. But for now... baby steps, everypony. Baby steps."

- Filli Vanilli